Last Updated on March 17, 2026 by

Reference Guide Database

The Reference Guide Database allows key business policies, processes, and procedures to be stored, viewed, updated, communicated, and to be shared within the company.

Reading and Understanding these policies and participating in continuous process improvement is required for your employment at Beyond Surplus

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00 AR Updates
- AR Process Update for Daily Reading (Latest update on top of the page)
1st Weekly Company Wide Meetings
- Weekly Meeting 6/21- 6/25 New Safety Videos Uploaded
- Basic Etiquette, No Gift or Solicitation Policy, Low Supplies 7/5 to 7/9
- Pallet jack maintenance
- Friday End Of Day/Week Clean Up
- COVID-19 Alert! Community Transmission HIGH
- Replace scrap pallet when full
- Pallet put location update
- Safety Thursday: First Aid Safety
- Safety Thursday: Loading Dock Safety
- Safety Thursday: If you feel Sick
- If you can’t make to work or running late
- Ready to Work
- Meeting 06.29.22
- Safety Thursday: Work Place Stretching Safety
- How to replace a vessel
- Location Update 08.04.22
- Walkie-Talkie Etiquette
- Remove all labels from speed pack or gaylord
- Safety Thursday Garage Door Opteration
- No Food or Food Waste in Warehouse Trash
- Forklift Safety
AR Department Tasks
- How-To Quality Check (QC) Servers
Asset Recovery Department
- Warehouse Opening and Closing (SOP)
- Where to Put Items
- How To Use: Box Cutter And Flat Razor
- New Hire Orientation: PC Tech Level 1
- (no title)
- List of Scrap Pallets & Vendors
- Daily Employee Work Log
- Coaching/Training/Review
- COVID-19 (2019 Novel Coronavirus)
- Full Or Scrap Vessel Put Away
- Asset Recovery New Hire Paperwork Full-Time
- New Hire COVID-19 Information
- Core Values & Company Culture
- (no title)
- Asset Recovery: New Employee Orientation Check List
- Box Knife Safety
- AR Process Guide (Cheat Sheet)
- New Hire Training Road Map
- Dont Use For Test Only Where to Put Items
- AR Value Check Training Guide
- Information about Cisco Networking Device
- How to replace a vessel
- Pickup special Instructions (Will keep updated)
- AR warehouse put away map
- All New Hire Employee Check List
- Cameras in the Workplace Policy
- Item Direct Scrap List
- How to Identify A Dell Part Number (DPN)
- AR Pre-ARIS Process
- How to Identify Item Condition when Value Check
- Daily AR & eBay Meeting Notes Form
- How to handle large QTY of Lithium-ion Batteries (NON-DDR)
- AR and PC Tech Production Point Calculation
- AR Process Update for Daily Reading (Latest update on top of the page)
- AR Value Check Note Examples
Asset Recovery Department Meetings
- Archived Meeting Notes 2019 & Older
- 01/23/2020 Meeting
- 01/31/2020 Meeting
- New Break Time
- 8.21.2020 Meeting
- Meeting Note 1021
- Safety Thursday: If you feel Sick
- Walkie-Talkie Etiquette
- Safety Thursday: Proper Tool Usage
- Dress Code Policy
- Weekend Hours and Holiday Work Process
- QC Scenario
Asset Recovery Training Documents
- PC Tech Level 1: Customer Drop Off
- PC Tech Level 1: Asset Tag/Property Of Removal
- PC Tech Level 1: How to Identify Memory Module
- PC Tech Level 1: How to Identify CPU Types, Intel & AMD Case Stickers
- PC Tech Level 1: Pickup/DropOff Vessel Processing
- PC Tech Level 1: Hard Drive & Storage Media Removal Policy
- PC Tech Level 1: How to Stack & Stretch Wrap A Pallet
- PC Tech Level 1: How To Identify Common Model/Part Numbers
- PC Tech Level 1: PC Form Factor
- Inventory Scrap Vessel Weight
- Asset Recovery Team Lead: Daily Task
- Test Training Post
- PC Tech Level 1: Copier/Printer Testing
- AR QC Tech: How to Quality Check (QC) items for eBay
- 626 imaging Service Value Check Instructions
- How to use ARIS for value check
- AR Team Lead or QC Checker Update
- LCD 17″ & 19″ put away instructions for AR department
- How to load the scrap vessels on the truck
- How to Bag & Tag
- PC Tech Level 1: How To Process & Put Away Loose Batteries
- How to Use the Banding Tool to Band a Pallet
- Advanced value check
- Pre sort All-In-One PC
Brand Specific Instructions
- (CAT.8) Audio/Video Equipment Brand Specific Instructions
- Cisco Brand
- Sonicwall Or Watchguard Brand
- HP Brand
- DELL Brand
Continual Improvement Process
- Employee Suggestion Page
Data Destruction Training Documents
- Wholesale Hard Drive Packing Manifest
- Hard Drive Wiping Process
- Wholesale Hard Drive Wiping and Packing
- Shredder Operation Process
- PC Tech Level 3-Laptop Wiping: Laptop PXE Boot and Registration.
- Hard Drive Crushing Machine Operation Process
- PC Tech Level 3-Laptop wiping: USB KillDisk wiping
Driver-Reports
- Equipment Pickup Reports (Driver/s)
- End Of Day Driver Truck Check Reports
Driver, Truck
- Role: Truck Driver & Backup Driver
- Customer Pickup Procedure- For Drivers
- COVID-19 (2019 Novel Coronavirus)
- Asset Recovery New Hire Paperwork Full-Time
- New Hire Orientation: Truck Driver
- Truck Driver Meetings Notes
- New Hire COVID-19 Information
- Core Values & Company Culture
- Beyond Surplus Weekly Truck Inspection PMC Worklog
- Employee No Gift Policy
- Employee No Solicitation Policy
- Driver Record of Road Test
- Truck Driver Training Guide
- Laptop Disassembly
- How to stack item properly during pickup
- Truck Driver Equipment Pickup Reports
- Equipment Pickup Reports (Driver/s)
- Driver End Of Day Truck Check Log
- End Of Day Driver Truck Check Reports
- Truck Driver Bench Check List
- All New Hire Employee Check List
- TV Testing
- Driver FAQ Questions On Pickup
- Equipment Decommission Tool Checklist
- Instructions For Dropping Off Cardboard West Rock In Marietta
- Hino 268 Instrument Cluster. DEF/FUEL/ODO
- Truck Driver HOS Overview
- How to Use Big Joe Electric Pallet Jack
- How to Use Semi-Electric Straddle Stacker
- How to use Uline Pallet Truck Scale
- Driver process update(Read Daily)
- Pre-Sort pallet
- Customer Pickup Procedure- For Helpers
- E-track system instructions
- How to handle different types items for e-waste pickup
- How-To Guide Uline Manual Lift Table
Driver/Equipment Pickup Meetings
- Stack monitors in speed pak face to face
- Safety Thursday: Loading Dock Safety
- How to stack item properly during pickup
- Truck Driver Equipment Pickup Reports
- Equipment Pickup Reports (Driver/s)
- Meeting 06.30.22
- Dress Code Policy
- Truck Driver: Different Type of Pickups
- Driver FAQ Questions On Pickup
- Guide To Conducting a Meeting
- Hino 268 Instrument Cluster. DEF/FUEL/ODO
eBay Amazon
- eBay Item Type Index
- eBay Amazon: Bagging, Boxing, Labeling & Put Away
- eBay Meetings & Process Updates
- Coaching/Training/Review
- COVID-19 (2019 Novel Coronavirus)
- eBay Item Value Check Trainer
- Meeting Notes 6/16/2020
- SixBit App
- eBay Introductory Meeting
- eBay Orientation Tips, Do’s & Dont’s
- testing 10/29/2020
- Asset Recovery New Hire Paperwork Full-Time
- New Hire COVID-19 Information
- Core Values & Company Culture
- PDA Settings Reference Guidelines
- #eBayGuide Listing Quick Start Guide Sixbit for Creating a Listing
- eBay Department New Hires Check List
- Glossary of Terms eBay Department
- eBay Listing Quality Check QC Process
- Cameras in the Workplace Policy
- #Role eBay Order Shipper
- eBay Quality Check AR Processed Item Before Processing
- Daily AR & eBay Meeting Notes Form
- eBay listing creation SOP
- eBay Listing Put Away SOP
eBay Item Type
- #7763 Server Racks, Chassis & Patch Panels
- #7786: Mounts, Rails, bezels, metal, plastic, gears, covers, case, cabinets, Frames, shelves, cable management arms, brackets, other server components, none electronic devices
- #7791: Loose Batteries or Battery Modules, Multipurpose battery, rechargeable battery, single use battery, other multipurpose battery
- #7822: Items that do or should contain batteries or require batteries
- #7824: Items that use or require power cords, power cables, power adapter or ac adapters
- #7839: Audio Video Equipment, DVD & Blu-Ray Player, VCR, Receiver, Amplifier, Stereo, Speakers, CD Player, Equalizer, Tuner, Video Cameras, Tape Player, Laser Disc
- #7853: iPods, MP3 Player, Digital Music, Media Players
- #7889: All barcode scanners, PS/2, USB, Wireless
- #7858: Expansion Cards and Modules that Include or Require Batteries
- #7850: Video Processors, Multiplexers, Splitters, Converters, Distributors, Interconnect
- #7841: Turntables, Record players
- #7831 ATX Computer Power Supply
- #7829: Cables, Wire, Networking Cables & Special Cables
- #7826 Listings for a Power Supply, Power Adapter, Charger, Power Cord, or an AC Adapter
- #7866: NAS (Network Attached Storage) Storage Enclosure OR Array
- #7891: Video Camera, Mini DV/Digital, Digital Cameras, Photo Frames, Camcorders, Older – VHS, HI8, Super 8, 8mm, Beta, all other cameras
- #7898: Network Equipment Switches, Routers, Security Appliance, Hubs, Clients, Terminals, Firewall, VPN, kvm, Enterprise & Consumer Grade
- #7905: PDA and Pocket PCs Android and iOS Tablets
- Image Transfer, Fusers, Paper Trays
- #7926: Keyboards, Mice, Pointers
- #7928: Laptops, Notebooks, Netbooks, Tablet PCs
- #7940: Video, Slide, and Film Projector DLP, LCD LED
- #7983: Industrial Assembly Equipment including Modules and Cards
eBay Meetings & Process Updates
- eBay Meetings & Process Updates
- The obvious model number is often the correct one
- Processing Drop Offs
- Must check completed listings then active
- Meeting 2/18/2020
- Hard drive found in phone system
- Meeting 2.21.2020
- Check Tape Drives for Tapes
- Enter Part Number As Shown on Item
- Ebay item does not match value checked item
- Demo items are not to be sent to eBay
- Meeting 3.3.2020
- Meeting 3.4.2020
- Meeting 3.6.2020
- Every Item MUST be value checked.
- [36] 03/23/2020 Meeting
- System on a board PC Cards NEED to be POST Tested
- Check Point units may have Hard drive inside.
- 8.21.2020 Meeting
- eBay Introductory Meeting
- eBay Orientation Tips, Do’s & Dont’s
- Meeting 10.29.2020
- Newly Test PCs Will Have BIOS Pictures
- eBay Listing Meeting 11/11/2020
- eBay Meeting 11/17/2020
- 11/24/2020 Accurate weight & dimensions are required
- CRT Monitor Shipping Free Fall Test 11/29/2020
- meeting notes 5th January 2021
- Listing laptop Tips and Tricks
- meeting March 5 2021
- Only include information found on Item, NOT eBay
- meeting notes April 15th 2021
- Don’t have metal items leaning against glass
- Don’t have metal items leaning against glass
- don’t over fill boxes
- box is over filled
- Sixbit update and more
- Scrapping Fridays
- Listing accuracy is just as important as listing speed.
- Don’t Combine if No Sales 7 Months or More
- Important information to review
- eBay Put Away
- eBay Put Away
- Check Cards for Damage
- Check the model if you have multiple Items
- Every Letter in a Cisco Part Number means somthing
- Listing and Testing Meeting 10.5.2021
- Meeting October 13 2021
- Power Cord Safety
- eBay Updates 10.2021
- Box Knife Safety
- Listing PCs and Servers Guide
- Fork Lift Safety
- The Importance of 2 Inches of Padding
- Safety Thursday: First Aid Safety
- Boxes Reserved for listed Laptops and Motherboards
- Safety Thursday: Loading Dock Safety
- Put Away Needs Work
- Safety Thursday: If you feel Sick
- wrong pallet for scrap motherboards
- #8023: Red Bin Power Supplies
- #8154 90 Day Sixbit Listing Review Process
- Attention to detail is very important
- #eBayGuide Listing Quick Start Guide Sixbit for Creating a Listing
- eBay Questions For Review
- Walkie-Talkie Etiquette
- Safety Thursday: Proper Tool Usage
- Dress Code Policy
- Put-Away Update: Bagged Items Go in Boxes
- #eBayGuide How to write the Description for an eBay listing
- #eBayGuide eBay Training Listing Worksheet
- #eBayGuide Sold Item Dispute Form
- #9549 How to Handle eBay Disputes
- #eBayGuide : What is Expected of New Member
- Safety Thursday Garage Door Opteration
- Weekend Hours and Holiday Work Process
- 3D Sellers How to Respond to eBay Messages Through 3DSellers
- eBay Role: Photographer & Put-A-Way
- eBay Role: Value-Checker & Item Tester
- #eBayGuide Intro to Sixbit
- Guide To Conducting a Meeting
- #10496 Check Shelves for Dead Stock
- eBay: Testing Single Core Laptops
- Phone Put Away Reminder
- #1eBayAssetRecovery eBay Quality Checking Items from Asset Recovery
- Printable eBay Listing Guide
- End of Day Listing Check List
- Criteria for Laptops Going to eBay
- eBay Department Call Out or Running Late Phone Number
- eBay Testing Laptops
- eBay Reference Guide: Identify Dell Server Generations
- eBay Reference Guide: Testing Dell Servers
- Beyond Surplus Advance Learning Podcast Series
- How-To Reset and Test BrightSign Digital Signage Players
eBay to AR Department Feedback
- eBay Meetings & Process Updates
- Bench04, Incorrect Cisco Part Number
- bench 03 Incorrect Part Number
- Bench 03, Wrong Part Number
- Bench 03, Asset Tags Must Be Removed
- Items that include accessories need to be bagged together!
- When value checking, stop at the first item that is of the same condition.
- Be sure to check Active listings before declaring an item ‘not to be found’
- When searching on eBay leave off ‘Inc’ ‘LLC’ or ‘Corp’
- Storage media must be removed.
- Verify the entire Cisco part number matches the sold listing
- When removing hard drives from computers or network equipment Don’t leave the screws
- Inventory labels NEED to be place in a inconspicuous part of the item.
- Asset Tags are everywhere, Check and double check that all have been removed.
- ONLY check Highest price for Sold Items
- GPU with a Seized fan is almost always SCRAP
- Where did GeForce 6800gt come from?
- The obvious model number is often the correct one
- Processing Drop Offs
- Must check completed listings then active
- Hard drive found in phone system
- Check Tape Drives for Tapes
- Ebay item does not match value checked item
- Demo items are not to be sent to eBay
- Every Item MUST be value checked.
- [36] 03/23/2020 Meeting
- System on a board PC Cards NEED to be POST Tested
- All asset tags Must be removed.
- Value check based on the lowest active price.
- Duplicators may have Hard Drive
- 2GB flash drive left in server
- SSD left in Network equipment
- SSD left in Network equipment
- asset tag and storage media left on item.
- Mitel Disk Drive [cat=23]
- 10.14.2020 meeting [cat=8]
- [8[ Meeting 10.30.2020
- meeting March 5 2021
- Need stretch wrap or replace pallet when put away.
- {26} CPU Reference Page
- [80] wrong pallet
- General Tips for Value Checking and QCing Processed Items
eCommerce & eBay Training Documents
- eBay Amazon SOP (Legacy Doc)
- Test Training Post
- #Role eBay QC Quality Checker
- Sixbit Introduction Videos
- eCommerce Start of Day Process
- eCommerce Sort and Value Check
- eCommerce Create a Listing in Sixbit
- eCommerce Taking Pictures
- eCommerce Sixbit Check for Errors
- eCommerce Sixbit Modifying a Listing
Employee Daily Worklog
- Employee Daily Worklog #17113864
- Employee Daily Worklog #17113864
- AR.Bench.004 Employee Daily Worklog #17113892
- AR.Bench.002 Employee Daily Worklog #17113981
- AR.Bench.001 Employee Daily Worklog #17113987
- AR.Bench.002 Employee Daily Worklog #17113994
- Employee Daily WorkLog Daily Summary
HR
- Lunch & Break Policy
- How to “Clock In” & “Clock Out” With Timetrex
- New Hire Orientation: PC Tech Level 1
- Employee Handbook
- Employee Cell Phone Policy (Updated 7.06.2021)
- Employee Time Off Request Form
- Role: PC Tech Level 1
- Coaching/Training/Review
- Role: Truck Driver & Backup Driver
- COVID-19 (2019 Novel Coronavirus)
- GDOL Unemployment Fraud Information
- Employee Performance Reports CAPA (Corrective and Preventive Action)
- Asset Recovery New Hire Paperwork Full-Time
- Attendance Absence & Tardiness Policy
- New Hire COVID-19 Information
- Core Values & Company Culture
- Employee No Gift Policy
- Employee No Solicitation Policy
- Employee Vacation, Time Off Request Information
- Role: Asset Recovery Team Lead
- Box Knife Safety
- New Hire Orientation: Packing & Shipping
- Role: Order Puller, Packer & Shipper
- New Hire Orientation: Receiving, Pre-Sort & LCD Monitor Testing Department
- Role: Pickup, Receiving, Pre-Sort & LCD Monitor Testing Technician
- Phone Interview Guide
- Contact Information in TimeTrex
- Beyond Surplus LLC’s 401(k) Guideline Plan
- Relaxed COVID-19 Mask-Wearing Requirement
- Beyond Surplus Employee Benefits
- Employee Purchase Authorization
- Safety Thursday: Proper Tool Usage
- Dress Code Policy
- QuickBooks Time Clock How-To Clock In & Clock Out
- Safety Thursday Garage Door Opteration
- QuickBooks Time: How to Request Time Off
- Paid Time Off (PTO)
- All New Hire Employee Check List
- New Hires with Benefits
- Company Holiday Pay Policy
- Employee Good / Bad Standing definition
- New Hires without Benefits
- Management and Team Lead Training Page
- Time Off For Jury Duty
- Cameras in the Workplace Policy
- Drug Testing: General Consent & Reasonable Suspicion Checklist
- Computer, E-mail and Internet Usage Policy
- Drug & Alcohol Policy
- Role: eBay Team Lead
- Guide To Conducting a Meeting
- (no title)
- Unpaid Leave Of Absence Request Form
- Personal Protective Equipment (PPE) Policy
- New Hire Employee Welcome Message
- Safety Thursday: 2024 COVID-19 Update
- eBay Break Schedule Times Beginning 2024
- Employee Agreement (Hourly)
- Accident Incident / Near Miss Report
- Nova Medical Centers Authorization for Examination and/or Treatment
- Injured on the Job
- Applicants Statement & Acknowledgement
- Drug Testing: Delivery Driver, Box Truck Driver, Warehouse – Non CDL
- Contacting Candidates (Pending)
- Reviewing Resumes (Pending)
- Off-Boarding: Employee is Quitting or has been Terminated
- Healthcare Benefits
- Template for Inclement Weather
- Employee Notification System (Facility Closings & Bad Weather Notification)
- Performance Improvement Plan (PIP)
- Environmental, Health, and Safety (EHS) Policy
- e-Commerce Daily Morning Meeting Template
- Daily morning meeting guide
- Asset Recovery – Daily Morning Meeting Template
- Online Sexual Harassment Prevention Training
Inventorying Services
- Hard Drive Destruction Database
Item Type Specific Instructions
- Server & Networking Equipment Item Type Instructions
- Custom PC OR All Other PC To Be Tested Item Type Instructions
- UPS, Large, Battery Back-Up W/ Lcd Or Rack Mount Item Type Instructions
- All Servers & Workstations Item Type Instructions
- For PC, Server or Computer Item Type Item Type Instructions
- Laptops To Be Value Checked: 8th Gen Or Newer & Single Core Or Older Laptops #12380
Job Description
- Role: PC Tech Level 1
- Role: Truck Driver & Backup Driver
- Role: Asset Recovery Team Lead
- Role: Order Puller, Packer & Shipper
- Role: Pickup, Receiving, Pre-Sort & LCD Monitor Testing Technician
- Weekend Hours and Holiday Work Process
LCD Testing Training Documents
- LCD Tech: LCD Monitor Testing
- LCD Tech: LCD Monitor Testing & Put Away Requirements
- Test Training Post
- LCD Tech: LCD Layer Check
Order, Packing & Shipping Training Documents
- Test Training Post
- #Role eBay Order Packer
Packing & Shipping
- How To Use: Box Cutter And Flat Razor
- Preparing & Loading A Shipping Container
- Box Knife Safety
- Sixbit Order Picking, Packing & Shipping
- New Hire Orientation: Packing & Shipping
- Role: Order Puller, Packer & Shipper
- Order Packing Guide (Cheat Sheet)
- The Importance of 2 Inches of Padding
- Packing Training Guide Form
- Don’t over pack box
- When & How to Sanitize an Item
- Order Packing Guide (Digital Guide)
- Must Read Meeting Notes 11-16-2021
- Supply List Order Form
- How to Quality Check QC Picked Orders?
- #8594 How to Generate a Freight Quote
- Glossary of Terms eBay Department
- Packing Tracking Report Packing Guide Documents
- eBay Item Type Packing Guide: Servers and Computer
- eBay Item Type Packing Guide: CRT Monitors / TVs
- eBay Item Type Packing Guide: Motherboards
- eBay Item Type Packing Guide: PRINTERS / TYPEWRITERS
- eBay Item Type Packing Guide: TURNTABLES / RECORD PLAYERS
- All New Hire Employee Check List
- eBay Item Type Packing Guide: All Other Items
- How-To: Instapacker Tabletop
- How-to Generating Shipping Labels (eBay Orders)
Packing & Shipping Meeting Notes
- CRT Monitor Shipping Free Fall Test 11/29/2020
- meeting notes 5th January 2021
- Must Read Meeting Notes 11-16-2021
- Safety Thursday: First Aid Safety
- Safety Thursday: Loading Dock Safety
- Safety Thursday: If you feel Sick
- #8594 How to Generate a Freight Quote
- Walkie-Talkie Etiquette
- Safety Thursday: Proper Tool Usage
- Dress Code Policy
- #9549 How to Handle eBay Disputes
- eBay Item Type Packing Guide: Servers and Computer
- eBay Item Type Packing Guide: CRT Monitors / TVs
- eBay Item Type Packing Guide: Motherboards
- eBay Item Type Packing Guide: PRINTERS / TYPEWRITERS
- eBay Item Type Packing Guide: TURNTABLES / RECORD PLAYERS
- eBay Item Type Packing Guide: All Other Items
- Quick Packing Hacks for the Beginner
PC Tech Department
- How To Use: Box Cutter And Flat Razor
- Common PC Connectors & Ports
- Computer Hardware Chart
- Dual Core & Core2Duo PC Testing
- PC Tech Level 3: All Other PC/Server Testing
- Coaching/Training/Review
- COVID-19 (2019 Novel Coronavirus)
- New Hire Orientation: PC Tech
- How to Identify & Sort Laptop AC Adapter
- Asset Recovery New Hire Paperwork Full-Time
- Wholesale CPU & RAM Grade
- Common Old CPU Speed Range
- New Hire COVID-19 Information
- Core Values & Company Culture
- Big Pharma AIO Testing
- Preparing & Loading A Shipping Container
- Meeting Note 1021
- Box Knife Safety
- All-In-One Wholesale Testing
- Laptop Quick or Full Inventory Database
- Memory (RAM) Packing Manifest
- Chromebook Testing & Dismantling
- All New Hire Employee Check List
- TV Testing
- Cameras in the Workplace Policy
- Troubleshoot Support Page
- Role: PC Tech Level 4
- New Hire Orientation: PC Tech Level 4
- PC Tech Level 4 Training Road Map
- PC tech level 2: Wholesale laptop for repair
- PC tech level 2: Wholesale laptop for repair (Respository)
- Photos needed for eCommerce Team – Bios, Autopilot, and Server Diagnostics repository
- PC tech level 2: Cosmetic Laptops for Wholesale
- PC Tech: Stationary Burn-In on Laptops
- AR and PC Tech Production Point Calculation
- Links for testing page
- PC Tech Department Daily Reading
- Daily end-of-day packing up checklist
- Server model-specific knowledge database
- Summary page for set up machine for wiping, diagnostic and OS installation.
PC Tech Meetings
- 10.13.2021 Meeting
- Dress Code Policy
- Guide To Conducting a Meeting
PC Tech Training Documents
- PC Tech Level 3: i Series Laptop Inventory
- PC Tech Level 2: Wholesale iSeries PC Testing
- PC Tech Level 3: Dual Core / Core2Duo Laptop Testing
- PC Tech Level 3: All Other Laptops Testing (Non Wholesale)
- PC Tech Level 3: How to use Crash Cart adapter
- PC Tech Level 3: All Other PC/Server Testing Instructions
- PC Tech Level 3: Apple Machine Wiping and Testing
- PC Tech Level 3-Laptop Wiping: Laptop PXE Boot and Registration.
- PC Tech Level 3: Dell 12th Gen and New Server Testing
- Test Training Post
- PC Tech Level 2: Wholesale Laptop Inventory and Put Away
- PC Tech Level 2: How to reset Chromebook
- PC Tech Level 3: Laptop Packing For Air Freight
- Factory reset for Tablets and Phones
- Ubiquiti Device testing
- Windows 11 setup bypass
- PC Tech Level 3: All Other Laptops Testing (Non Wholesale) instruction
- How to install Windows through PXE boot and check Autopilot status for Windows machine
- How to bypass BIOS lock for boot to USB drive
- PC Tech Level 3-Laptop wiping: USB KillDisk wiping
- PC Tech Level 2: Wholesale 6th Gen or newer iSeries PC/Server Testing Instructions
- Laptop Grading Guide
- QC laptop for eBay or Wholesale
- PC Tech Level 2: 5th Gen or older i series Wholesale laptop testing
- PC Tech Level 3-Micro PC Wiping: Micro/Mini/Tiny PC PXE Boot and Registration
- 12th Gen or newer CPU Max Speed
- Laptop note
- Laptop Pre-Sort
- Deactivation process for Absolute Persistence
- How to Use the Banding Tool to Band a Pallet
- How to Use WipeOS
- QC testing PC/Servers for eBay or Wholesale
- Keeping & scrapping iPads, Tablets, and iPhones
- Resolving a glitch with HP diagnostic USB software
Performance Report
- Exceptional Performance Recognition #18603800 For Cotey Mitchel
- Exceptional Performance Recognition #18682087 For Mehhr Khoshvaght
- Exceptional Performance Recognition #18682099 For Jefferson Clarke
- Exceptional Performance Recognition #18753174 For Mehhr Khoshvaght
- Exceptional Performance Recognition #18802356 For Matthew Williams
- Exceptional Performance Recognition #18802371 For Mehhr Khoshvaght
- Exceptional Performance Recognition #19096837 For Matthew Williams
- Exceptional Performance Recognition #21587997 For Jefferson Clarke
- Exceptional Performance Recognition #23886594 For Jefferson Clarke
- Exceptional Performance Recognition #25370989 For Matthew Williams
Pickup, Receiving & LCD Monitor Testing Department
- How To Use: Box Cutter And Flat Razor
- Coaching/Training/Review
- Pre-Sort Inventory
- Asset Recovery New Hire Paperwork Full-Time
- Core Values & Company Culture
- Box Knife Safety
- New Hire Orientation: Receiving, Pre-Sort & LCD Monitor Testing Department
- Role: Pickup, Receiving, Pre-Sort & LCD Monitor Testing Technician
- LCD Testing Guide(Cheat Sheet)
- Receiving pallets for Pickup/Delivery
- Inventory Scrap Vessel Weight
- TV Testing
- Role: Pickup & Receiving Teamlead
- Cameras in the Workplace Policy
- Receiving Department Road Map
- Pre-Sort Process Guide (Cheat sheet)
- Serial number recording for pickup
Pickup, Receiving & LCD Monitor Testing Meetings
- LCD Testing & Pre-Sort 11/23/2020
- Preparing & Loading A Shipping Container
Pre-Sort Item Index
- Storage Media(HDD, SSD, Other) #8780
- Laser or Inkjet Printer #9910
- Battery: Loose Battery #9907
- Battery: Lead-Acid #9903
- Audio/Video Equipment #9937
- All Other Items For Value Check #9891
- Audio Speakers, All Other Types #9942
- PC Speakers W/ 3.5mm Jack or USB #9947
- All Servers & Workstations #10005
- iSeries CPU PC #10001
- Intel Core 2 Duo Or Intel/AMD Dual Core PC #9996
- Cameras: Analog, Digital, Video, CCTV etc #9992
- Custom PC OR All Other PC #9989
- PDU, Power Distribution Unit, Power Strips (TBV)
- ATX Power Supply (TBV)
- NETWORKING EQUIPMENT (TBV)
- UPS BATTERY (TBV) #10031
- Item Marked Not For Resale #10041
- IP Phone Wireless Headset #10047
- PC Cards: Internal AGP PCI PCI-e Type W/Gold Finger #10062
- Laptops PC/Mac & All-In-One #10089
- Projectors #10080
- Keyboards & Mice #10077
- Power Supplies: Server, Modular, PC, ATX Type #10074
- Power Strip: Metal Case, Commercial Grade OR PDU #10070
- CRT Monitor Or CRT TV #10059
- Apple LCD Monitor Display #10056
- PC LCD Monitor & Flat Screen TV’s #10053
- Industrial Boards, Circuit Boards, Modules W/o Gold Finger #10044
- Power Strip: Plastic Case, Consumer Grade #10067
- Laptop Monitor Stand #10092
- Networking Equipment #10094
- DSL Or Cable Modems (Consumer Grade)#10098
- Cable Box Or DVR #10100
- Motherboards, Loose #10102
- Laptop Docking Station (W/ USB-C) #10105
- Laptop Docking Station (All Other) #10107
- Thin Clients
- Webcams #10219
- Unknown Item Brand or Model #10221
- Scrap Metal: Non-Ferrous #10225
- Wire, AC Adapters & Chargers #102227
- Mini PC/Media Player #10196
- Video Game Consoles #10217
- Scrap Metal: Ferrous #10223
- Credit Card Machine/Terminal #10237
- Magnetic Media: All Tapes, Floppy, Zip & Jaz Disks #10239
Production-Reports
- (no title)
- (no title)
- Equipment Pickup Reports (Driver/s)
- End Of Day Driver Truck Check Reports
- (eBay) Quality Check: Asset Recovery Inventory Reports
- (Asset Recovery) Internal Department Quality Check #ARQCCHECK
Projects
- Quincy IL Arcade Gaming Scrap
Receptionist
- Asset Recovery New Hire Paperwork Full-Time
- Core Values & Company Culture
Safety
- Restroom Cleaning (SOP)
- How To Use: Box Cutter And Flat Razor
- What Is PPE? (Personal protective equipment)
- Carbon Monoxide and Explosive Gas Alarm
- How not to load items on cart (Video)
- Why its important to stretch wrap pallets well (Video)
- Ask for help loading/unloading truck (Video)
- Safety Thursday: First Aid Safety
- Safety Thursday: Loading Dock Safety
- Safety Thursday: Work Place Stretching Safety
- Safety Thursday: Proper Tool Usage
- Safety Thursday: Warehouse Footwear
- Dress Code Policy
- Safety Thursday Garage Door Opteration
- Safe Warehouse: Heat Illness and Hydration
- Safe Warehouse: Powered Industrial Trucks (Forklifts)
- Safe Warehouse: Dock Plate
- Safe Warehouse: Ladder Safety
- Setting Up Unifi Identity (UID) For Door Access
- Forklift Safety
- Personal Protective Equipment (PPE) Policy
- How to replace Knife Blades
- Safety Thursday: 2024 COVID-19 Update
- Winter Season Health and Safety
- Safety Thursday: Wet Floor | Clean-Up After Loading / Unloading Freight Truck
- Safety Thursday: Keep Aisle Clear
- Lifting and Material Handling Policy
Testing
- Dual Core & Core2Duo PC Testing
- How to Identify & Sort Laptop AC Adapter
- (no title)
Training
- Management and Team Lead Training Page
Training Documents
- Test Training Post
- All New Hire Employee Check List
Uncategorized
- List of Mandatory Tools (SOP)
- Contents
- test item type
- Coyote Inventory
- How to Request Time-Off with TimeTrex
- Contact Information in TimeTrex
- #7796: Hard Drives or other types of storage media that have been removed
- AR Department: Glossary of Terms
- Phone Interview Script and Questions
- STRETCH WRAP & PLASTIC BAGS #8889
- eBay Weekly Combine Worksheet Form
- eBay Advance Put-Away of Older Items
- GovDeals Process
- Winter Season Health and Safety
- Urgent Care Health Clinics Look Up
- AR ARIS Test 2024
- (Pending) How to Palletizing an Order
- Healthcare Benefits
- LCD Tech: LCD Monitor Testing (Instructions)
- PC Tech Level 3: Laptop PEX Boot Register with Docking Station
- How to Use Dell DOS Asset Tag Utility and Lenovo Asset Utility to remove Asset tag and Owner Tag
- Laptop Grading Guide
- Using Monday.com Task Management Program
- qz tray test
- eBay Team Item Testing
- Template Layout test
- Interdepartmental Communication Policy
- AR Brand Instructions: Ubiquiti
- Drink & Beverage Policy
- 00 AR Updates
- Absolute Persistence/Computrace removal tool instructions
- #1085 DUAL CORE LAPTOPS TO BE TESTED
- Possible Conditions Glossary for PC Techs
Value Check Item Type Index
- Item Name & Code #
- Item Name & Code # #3
- All Other Items For Value Check #5992
- Battery: Lead-Acid #5999
- Laser or Inkjet Printer #5998
- Audio/Video Equipment #5997
- Barcode Scanner Or PDA #5996
- New PC Speakers #5993
- Audio Speakers, All Other Types #5994
- Used PC Speakers W/ 3.5mm Jack or USB #6001
- Analog, Digital, Voip, Ip Phone #5995
- Custom PC OR All Other PC To Be Tested #5991
- Cameras: Photo, Analog, Digital, Video Etc #5990
- Cameras: CCTV W/ BNC Or RCA Connector #5989
- DVR For CCTV Or Security Cameras #5988
- Intel Core 2 Duo Or Intel/AMD Dual Core Or iSeries 4th Gen & Older PC #5984
- i-Series CPU PC 6th Gen & Newer #6002
- All Servers&Workstations #6000
- Unknown CPU PC, or PC w/ USB3 Motherboard #5987
- Apple Computer Power Mac/Mac Pro/iMac/MacBook(Air, Pro)/iPad/iPhone Devices #5986
- Item Marked Not For Resale #5985
- Industrial Boards, Circuit Boards, Modules W/o Gold Finger #6003
- Ip Phone Wireless Headset #6039
- PC LCD Monitor & Flat Screen TV’s #6038
- Apple LCD Monitor Display #6037
- CRT Monitor Or CRT TV #6036
- 10/100/1000 Single Port(Ethernet Port) PCI NIC #6035
- PC Cards: Internal AGP PCI PCI-e Type W/Gold Finger #6034
- Power Strip: Plastic Case, Consumer Grade #6033
- Power Strip: Metal Case, Commercial Grade #6032
- Power Supplies: Server, Modular, PC, ATX Type #6031
- Keyboards & Mice #6030
- Projectors #6040
- Remote Control #6041
- Laptops PC/Mac & All-In-One #6042
- Laptop Monitor Stand #6053
- Cable & DSL Modem #6052
- Networking Equipment (All Other) #6051
- Networking Equipment (Plastic Case) #6049
- VPN, Firewall Appliance #6048
- Tivo, Cable Box Or Satellite Receiver #6047
- Socket 7 Motherboard #6023
- Loose Motherboards #6024
- Laptop Docking Station (USB Type-C) #6025
- Mini PC/Media Player #6010
- Toner Cartridge #6028
- Thin Clients #6029
- UPS, Battery Back-Up W/O LCD #6043
- UPS, Large, Battery Back-Up W/ Lcd Or Rack Mount #6044
- Video Game Consoles #6016
- Webcams #6045
- Unknown Item Brand or Model #6046
- Scrap Metal: Ferrous #6050
- Scrap Metal: Non-Ferrous #6027
- AC Adapters & Laptop Chargers #6022
- Optical Drive, CD, DVD #6021
- Credit Card Machine & Terminal #6020
- CD, DVD, Optical Media #6004
- Floppy Drive #6005
- Tablets: Windows, Apple or Android #6006
- Cables, Cords & Wire #5983
- Kitchen Appliance #5981
- RAM/Memory #5982
- eBook Reader: Nook, Amazon Kindle Or Fire #6054
- Cameras: CCTV W/ POE Or Ethernet #6055
- Calculator #6064
- Battery: Loose Battery #6056
- Laptop Security Lock #6057
- Smoke Detector #6071
- Projector Bulb #6073
- Server Rails #6063
- Thermostat #6072
- Networking Storage Array SAN or NAS #6061
- Rackmount KVM Console #6062
- Mobile Hotspot #6067
- Magnetic Media: All Tapes, Floppy, Zip & Jaz Disks #6058
- All Other Printer #6068
- Network Patch Panel #6060
- Cell Phones & Smartphones (Non Apple) #6066
- LCD Monitor Stand #6059
- GPS Unit #6065
- Printer Paper Feeder #7563
- Battery: Loose Battery #9054
- Storage Media(HDD, SSD, Other) #8780
- Chromebook & Chromebox #7598
- Satellite Radio #7738
- VCD/DVD Player #7741
- Digital Frame #7782
- Alarm Clock with Radio #7745
- Memory Card Reader #8173
- Typewriter #8180
- STRETCH WRAP & PLASTIC BAGS #8889
- BUBBLE WRAP #8895
- Scanner #10253
- Medical/Laboratory Equipment #10409
- Telecom Trunk card, Module #10754
- Power Circuit Board #10776
- Low Grade Circuit Board w/o Gold Finger #10968
- Laptop Docking Station (USB 3.0 & Older) #6026
- Micro PC #12377
- All Brand New Items
- High Value Items
- Newer Style HP Printers
Warehouse Equipment
- Manual Pallet Jack
- Electric Pallet Jack
- Forklift Charge and Water Fill
- AMS-500HD Hard Drive Shredder
- Zebra Symbol Internal Use PDA TC70x
- Forklift Daily Checklist
- How to operating the Big Ass Fan
- Operation instruction for Honeywell Fendall Flash Flood® Eyewash Station
Where to Put Items
- #1000 SCRAP:UPS & BATTERY
- #1001 SCRAP: TONER
- #1002 SCRAP: TELEPHONE
- #1004 SCRAP: REMOTE CONTROL
- #1005 SCRAP: PRINTER
- #1006 SCRAP: ATX POWER SUPPLY
- #1007 SCRAP: POWER STRIP
- #1008 SCRAP: PLASTIC
- #1009 SCRAP: PC COMPUTER
- #1010 SCRAP: OPTICAL DISC
- #1011 SCRAP: OPTICAL / FLOPPY DRIVE
- #1012 SCRAP: NETWORKING EQUIPMENT (ALL OTHER)
- #1013 SCRAP: MIXED WIRE
- #1014 SCRAP: SCRAP: ALKALINE & CARBON ZINC BATTERY < 12V
- #1015 SCRAP: METAL
- #1017 SCRAP: LI-ION BATTERIES, BATTERY (NON-DDR)
- #1018 SCRAP: LCD/LED FLAT SCREEN MONITOR
- #1020 SCRAP: KEYBOARD & MICE
- #1021 SCRAP: HARD DRIVES
- #1022 SCRAP: ETHERNET WIRE
- #1023 SCRAP: DOCKING STATIONS
- #1024 SCRAP: CRT
- #1025 SCRAP: CIRCUIT BOARDS (MIDGRADE)
- #1026 SCRAP: AUDIO / VIDEO
- #1027 SCRAP: A/C ADAPTER
- #1028 SCRAP: GOLD MEMORY W/O HEAT SHIELD
- #1029 SCRAP: SPEAKER
- #1040 SCRAP: INK CARTRIDGE
- #1042 SCRAP: GLASS
- #1061 SCRAP: CARDBOARD
- #1063 SCRAP: STRETCH WRAP & PLASTIC BAGS
- #1077 SCRAP: LAPTOPS
- #1079 SCRAP: FERROUS METAL
- #1080 SCRAP: NETWORKING EQUIPMENT (PLASTIC CASE)
- #1089 SCRAP: FANS
- #1090 SCRAP UNCRACKED LCD MONITOR
- #1091 SCRAP GOLD MEMORY W/ HEAT SHIELD
- #1094 SCRAP: NON-FERROUS METAL
- #1109 SCRAP: “GOLDFINGER” CARDS
- #1118 SCRAP:PROJECTORS
- #1119 SCRAP:CAMERAS ANALOG/ DIGITAL/ CCTV ETC
- #1120 SCRAP: FLAT SCREEN TV
- #1124 SCRAP: SERVER
- #1125 SCRAP: CREDIT CARD MACHINES
- #1135 SCRAP: BARCODE SCANNER
- #1143 SCRAP: LI-ION BATTERIES, BATTERY (DDR)
- #1144 SCRAP: ALKALINE & CARBON ZINC BATTERY >12 VOLTS
- #1145 SCRAP: NICKEL BATTERY (NI-CD) (NI-MH) (NI-ZN) < 9 VOLTS
- #1146 SCRAP: NICKEL BATTERY (NI-CD) (NI-MH) (NI-ZN) > 9 VOLTS
- #1147 SCRAP: LITHIUM OR BUTTON/COIN CELL
- #1148 SCRAP: UNKNOWN BATTERY CHEMISTRY
- #1161 SCRAP: POWER BOARDS
- #1162 SCRAP: CIRCUIT BOARDS (HIGHGRADE) TELECOM
- #1163 SCRAP: CIRCUIT BOARDS (LOWGRADE)
- #1164 SCRAP: LOOSE LEAD-ACID BATTERY
- #1171 SCRAP MEDICAL EQUIPMENT
- #1172 SCRAP: 100% NON-FERROUS METAL
- #1003 POWER CORD: STANDARD
- #1016 SCRAP: MAGNETIC MEDIA
- #1019 ALL OTHER LAPTOP POWER SUPPLIES
- #1041 DB-15 VGA CABLE
- #1043 LAPTOP / PROJECTOR BAG
- #1046 WHOLESALE: iSERIES PC
- #1062 DVI CABLE
- #1064 EBAY: PC’S & SERVERS
- #1078 EBAY: LAPTOPS
- #1095 PARTS: USB DONGLES
- #1096 PARTS: INDUSTRIAL BOARDS
- #1097 PARTS: PC CARDS
- #1098 PARTS: iPods & MP3 Players
- #1099 PARTS: IPADS
- #1100 PARTS: ALL OTHER TABLETS
- #1101 PARTS: IPHONES
- #1102 PARTS: CALCULATORS
- PARTS: HOTSPOT
- PARTS: HANDHELD VIDEO GAME SYSTEM
- #1105 PARTS: GPS UNITS
- #1106 PARTS: THERMOSTATS
- MAC/PC ALL-IN-ONE TO BE TESTED
- #1107 PARTS: HDMI CABLE
- PARTS: DISPLAYPORT CABLE
- PARTS: MOTHERBOARDS TO BE TESTED
- #1111 PARTS: MINI PC / MEDIA PLAYER TO BE TESTED
- #1112 THIN CLIENT TO BE TESTED
- #1113 PARTS: IP PHONE WIRELESS HEADSET ALL VOIP, IP PHONE OFFICE HEADSET
- #1115 VIDEO GAME CONSOLES
- #1114 APPLE LCD MONITOR TO BE TESTED
- #1116 PARTS: WEBCAMS
- #1117 REVIEW PALLET
- #1153 ALL OTHER ITEMS (TBV)
- #1154 AUDIO / VIDEO (TBV)
- #1155 TELEPHONES (TBV)
- #1156 PC/SERVER (TBV)
- #1157 UPS BATTERY (TBV)
- #1158 POWER STIP (TBV)
- #1159 ATX POWER SUPPLY (TBV)
- #1160 NETWORKING EQUIPMENT (TBV)
- #1031 POWER CORD: 2-PRONG
- #1032 AOS SCRAP
- #1082 LCD MONITORS TO BE TESTED
- #1083 SINGLE CORE LAPTOPS TO BE TESTED
- #1084 ALL OTHER PC, TO BE TESTED
- #1085 DUAL CORE LAPTOPS TO BE TESTED
- #1086 iSERIES CPU PC, SERVER & WORKSTATION TO BE TESTED
- #1087 SERIES CPU LAPTOPS, TABLETS & ALL-IN-ONE TO BE TESTED
- #1165 ALL SERVERS & WORKSTATIONS TO BE TESTED
- #1166 LAMPS & BULBS ALL LOOSE, SINGLE BULBS, LAMPS
- #1168 WHOLESALE ISERIES LAPTOP
- #1169 WHOLESALE LAPTOP REPAIR
- #1167 WIPED LAPTOP READY FOR TECH LABEL
- #1173 CHROMEBOOKS
- #1174 8th GEN & NEWER LAPTOPS
- #1126 Drop Off
- #1127 *ALL OTHER ELECTRONICS*
- #1128 Drop Off
- #1129 Drop Off
- #1130 Drop Off
- #1131 Drop Off
- #1133 Drop Off
- #1134 Drop Off
- #1137 TOUCH SCREEN MONITORS TO BE TESTED
- #1122 APPLE MACBOOK
- #1139 SMARTPHONES (NON APPLE) ALL NON
- #1170 WHOLESALE COSMETIC LAPTOP
- #1152 HARD DRIVE TO BE DESTROYED
- #1138 FLIP PHONES

Reference Guides

Reference Guides

Warehouse Policy, Process Updates & Meeting Notes

Safety

Meetings List

Reference Guide Database

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