New Hire Orientation: PC Tech Level 4

Table of Contents

Last Updated on November 28, 2025 by

Welcome! We are excited to have you as part of our team. You were hired because we believe you can contribute to the success of our business and share our commitment to achieving our goals. We hope you will have a long and successful journey working with us.

Read through the following pages and leave a comment in the comments section noting that you have read through it e.g, “Read Farai 4/9/2018”

Orientation (Read Today)

[ ] Welcome (Read First )
Printed Copy
[ ] PC Tech Level 4
[ ] Lunch & Break Policy
[ ] Employee Handbook
[ ] Cameras In The Workplace Policy
[ ] Employee Cell Phone Policy
[ ] Attendance Absence & Tardiness Policy
[ ] Employee No Gift Policy
[ ] Employee No Solicitation Policy.
[ ] Employee Employment Agreement
Digital Copy
[ ] QuickBooks Time Clock How-To Clock In & Clock Out
[ ] QuickBooks Time: How to Request Time Off
[ ] Drug & Alcohol Policy
[ ] Introduction To Company Benefits
[ ] Employee in Good Standing definition
[ ] Dress Code Policy

Onboarding (Read Today)

[ ] 1st Weekly Company-Wide Meetings

Roadmap Training (Read Today)

Sometimes referred to as a “learning path”, a training roadmap is a structured sequence of training activities that cumulatively teach the various asset recovery role tasks. The Training Roadmap below identifies the sequence of training, learning, and experiences that can be followed to attain the required “competency” to be successful in this position and role. You must be familiar with the road map and refer to it daily. A printed copy of the roadmap is also taped to the left wall by your workstation.

PC Tech Level 4 Training Road Map

Weekly review

The team lead will hold a weekly review meeting with you every Monday morning.
During the meeting, the team lead will review your performance from the previous week.
The team lead will highlight your strengths and encourage you to continue those positive practices.
They will also identify areas that require improvement and provide guidance on how to address them.

Please note that if your performance does not meet expectations after the first two weeks, your employment may be subject to termination based on performance.

Best Practice (Read Below Today)

Having good attendance and arriving at work on time, good attendance says a lot.
Follow company policy. such as the Cell phone policy and break policy.
Learn from your mistakes and make improvements. Identify patterns and trends related to your role. Do not repeat the same mistakes over and over again,
Have a sense of urgency.
Remember work processes. Not remembering or not even trying to remember the work process is not good.
Ask questions about any that you are unclear about.
Follow your manager/supervisor’s instructions.
Do not be distracted by anything & everything.
Be proactive.
Not reading work instructions. Not reading is the number one reason employees fail in this position.

If a new employee does not meet 2 or more of the criteria above, he/she is probably not a good candidate for the position.

Safety (Read Today)

Safety depends on the team member’s proficiency and knowledge of the AR Department. Read, understand, and follow the appropriate safety rules. The team member must also observe and adjust to conditions and apply personal skills and common sense during the workday. While it’s not practical or possible to cover every situation you may encounter on the job, the rules and instructions in this guide will provide you with a starting point for developing good safety habits. Knowledge is a major and significant ingredient for becoming a proficient and safe team member.

[ ] How To Use: Box Cutter And Flat Razor(Digital Copy)
[ ] Manual Pallet Jack(Digital Copy)
[ ] Why it’s important to stretch wrap pallets well (Video)
[ ] PC Tech Level 1: How to Stack & Stretch Wrap A Pallet(Digital Copy)

Department Specific Readings

Shadowing & Observation Training

As a new employee or an employee desiring to become familiar with a different job, you will “shadow”, follow, and observe a trained and experienced employee while they perform various tasks related to your position. Job shadowing allows you to see and understand the nuances of a particular job and practice.

With Observation Training, a trained and experienced employee will observe you while you perform assigned tasks for at least 2 hours per day. You will receive pointers and direct feedback.

Done Reading? Hand Over Paperwork To the Manager

Asset Recovery Team Lead and manager will Go over Dos and don’ts to help you be successful in your position, How To Clock In and out, Cell Phone Policy, Where To get supplies, Attendance and tardiness, Safety Rules, etc Asset Recovery: New Employee Orientation Check List

Parking, Where to Park or Not To Park

Go over where to park with the manager/team lead, do not park in the front 3 parking spots. One parking spot must be left open and reserved for guests/visitors. Park In Any other spot with a “no parking sign” means it is reserved for employees and you will not be towed. The other half of the building is occupied by another business. Do not park in the parking lot for the other half of the building. What if there is an unrecognizable vehicle parked on this side of the building? notify the team lead/manager.

How to get into the Building

Use the shipping and receiving door. Do not prop any doors. Your manager/team lead will go over what door to use. You will be issued an access card after the first week.

Basic Etiquette

Go over basic warehouse etiquette, how to use the warehouse, break room, and restroom, and clean up after yourself. Where to get supplies like PPE etc.

Required Daily Reading (Starting 1st day of working)

During the first 15 minutes of each shift read through a couple of past meeting notes so you become acclimated to the company’s Does and Dont’s.

Not reading the various processes daily as required is the number one reason employees fail in this position.

What you need to do to be successful, Catch up on the latest company policy updates while you are not here

After 12 Months (See Benefits)

Employees in good standing, with acceptable attendance in addition to performance have the opportunity of becoming full-time Beyond Surplus employees with an hourly pay raise.

Fulltime Employees also receive all benefits after one year of service.

Benefits included semi-annual bonuses, PTO, Paid Holidays, and A 401K Plan (No Matching). See https://xworxapp.wpenginepowered.com/?p=8265.

Running late?

Call (404) 905-9300 & leave a voicemail. Do not call any other numbers. Available 24/7. Save this number on your phone. Your manager will get an alert and check for your voicemail.

Records of Revisions

November 28, 2025 12:25 pm — ZeDong: Updated post "New Hire Orientation: PC Tech Level 4"
October 27, 2023 10:17 am — ZeDong: Created post "New Hire Orientation: PC Tech Level 4"