PC tech level 2: Wholesale laptop for repair

Last Updated on November 21, 2025 by

Repository Here: PC tech level 2: Govdeals Wholesale laptop for repair (Respository) – Process Database

Laptops will fit this vessel

6^th Gen to 7^th Gen i5 or i7 laptop and 8^th Gen or newer i3 wiping success with issues, but not for scrap. (With Tech Label)

Some 8th-gen or newer laptops will fit in the vessel, model listed below

• Dells:
  • Dell Latitude 3400 (all)
  • Dell Latitude 3500 i5
  • Dell Latitude 3510 i3
  • Dell Latitude 5400 (all)
  • Dell Latitude 5401 unless there is only scratches. – If it is BIOS locked or anything series, it is for-repair
  • Dell Latitude 5410 (all)
  • Dell Latitude 5411 (all)
  • Dell Latitude 5480 (all)
  • Dell Latitude 5490 (all)
  • Dell Latitude 5500 – i5 8th gen with any issues other than scratches
  • Dell Latitude 5501 if it has a cracked screen 
  • Dell Latitude 5511 (all)
  • Dell Latitude 5590 (all)
  • Dell Latitude 7290 (all)
  • Dell Latitude 7300 i5
  • Dell Latitude 7390 (all)
  • Dell Latitude 7390 2-in-1 (all)
  • Dell Latitude 7400 8th gen
  • Dell Latitude 7480 i5
  • Dell Latitude 7490 (all)
  • Dell Precision 3530 (plastic case) i5
  • Dell inspiron 15 3511 if it has a 10^th gen CPU
• Lenovo:
  • Lenovo ThinkPad E480 i5
  • Lenovo ThinkPad E490 i5
  • Lenovo Ideapad FLEX 5-1570
• HP:
  • HP Pavilion x360 Convertible i5
  • HP ProBook 440 G7 i5
  • ProBook 650 G5 – all 8th gen models

Put away- #1169 WHOLESALE LAPTOP REPAIR

• POST with cracked display. (Has the erase certificate)
• POST with display issue. (Non-cracked.)(Has the erase certificate)
• POST with other issues. (Has the erase certificate)
• 2 or more cosmetic issues.
• Cosmetic issue(will go to another vessel.)
  • No more than 1 light spot.
  • No more than 1 missing key.
  • No more than 1 damaged port.
  • Missing cover or damaged plastic. (larger than 1 inch)

Started wholesale pallet

Create a new wholesale vessel

• Use a 48″ X 40″ standard pallet.
• Do not use plastic pallets
• Do not use pallets that have 2 middle beams.
• Do not use broken pallets.
• Remove all previous labels on the speedpack.
• Put the speedpack in the center of the pallet with room for all sides.
• Put foam at the bottom of the speed pack.

Apply Labels

• Notify your supervisor when you start a new vessel.
• Print #1169: WHOLESALE LAPTOP REPAIR Vessel label and Pallet # label for wholesale vessel and apply on the vessel
• Pallet #MMDDYY
• Print Laptop Layer/Row Label and apply to the vessel
• L1R1=Layer 1 Row 1
• Print Wholesale Laptop Check Label
• 

Photos and info needed for wholesale listings

• Photo of bottom layer or multiple layers of speedpak or gaylord.
• Overhead (overview) photo(s) of machines on pallet
• Photos of ports for some machines in the case of AIOs or if requested by Ze
• Photos of example damage on machines (3 example photos usually)
• Info for the speedpak’s weight (tare doesn’t matter) and dimesions of which are usually 40x48x(height variable).
• Any additional requests from Ze/Joseph. Please check with them before considering your work done. It is a good idea to check with them before starting to build above the bottom layer so that you don’t have to take it all apart later.

Testing

• Check and remove the asset tag.
• The Erase Certificate must be included with the laptop. (Check the SN matches)
• Get the brand and model of the laptop itself.
• Autopilot status can be found in the database. Autopilot Check Repository
• Remove all bulging or damaged batteries.
• Record the specs from the erase certificate.
• Record the note of the label for defects.
• Tighten the laptop screws to avoid scratching other laptops when putting them away.

QC

• Accumulate the tested laptops for the second tech to QC
• The second tech will check the tech label and erase the certificate to ensure all information is recorded correctly.

Put away

• Put away: #1169: WHOLESALE LAPTOP REPAIR (The vessel created earlier)
  • Stack laptops on the short side.
  • Stack laptops screen to screen, backs to backs.
  • Stack the laptop neatly.
  • When the row is filled up, count the laptops and fill out the Wholesale Laptop Check Label with the laptop number and initial. Call the second person to initial after the number is confirmed.
  • Take pictures of every layer.
  • Isolate every row with cardboard.
  • Put foam between layers when starting a new layer.

New process to ensure for-repair speedpaks are accurate

• Starting from October 2025, the new plan is to verify the database of a cosmetic or for-repair speedpak once each new row is complete and counted. That way, we will have 3 chances in the bottom rows to catch problems before we begin building the second layer. This new process should avoid massive QC endeavors at the very end and should eliminate the issue of the number count being off at the very end.
• Keep Cosmetic and For-Repair speedpaks physically away from each other! Never have them side by side. Putting just one away mistakenly into the wrong speedpak will me a very costly and time consuming QC process.
• Alert the PC Tech Team Lead or Ze immediately if an incomplete form is created accidentally. We will want to correct it immediately before it gets buried under more entries and forgotten.